Service Reviews For Sport Clips Haircuts of Naples Goodlette Corners

5 rating

Teppi saved the day! My first visit may Not have been a good one if it wasn’t for her. This was my very first visit to sports clips and my first time ever signing in online which was not easy at all. It was an absolute nightmare. I attempted to come in yesterday but the wait was over an hour so I waited till today and after attempting over 10 times… (and I’m not exaggerating) I just got so frustrated and aggravated that I decided to just come in. I was about to lose my cool on the manager when she was trying to explain to me what I was or wasn’t doing right and another client who was waiting chimed in saying that “it wasn’t just me,” it’s Sports clips system and he’s been going here for years and it’s an ongoing issue and as I was about to walk out, Teppi came up apologized for the inconvenience and that she would put my info in for me and have me in and out within 20 min and I would regret it if I left. I honestly was about to lose it but Teppi handled the situation in such a professional way with her bright personality she defused the whole situation and she changed my mood so fast that I forgot why I was upset, and her haircut was one of the bests I’ve had in awhile, not to mention her comedy relief. We are now here a few months out of the year and I am definitely coming back in with high hopes that your system will be rectified and pray she’s still there. Teppi’s customer service and professionalism all around was 5 stars the online system is NOT. JL

Reply from Sport Clips Haircuts of Naples Goodlette Corners:
Thank you for your great feedback! We will make sure our team member knows that you appreciated her help! We look forward to seeing you soon:)

1 rating

The posted time today is till 8pm when I showed up around 7 I was told we are closing early @ 7 Nothing is posted on the door or the website. Totally unprofessional.

1 rating

This is the worst place I’ve ever gone. The customer service is a zero. Been in retail for 40 years and I will never be back!!!!!!

Rated 2.3 out of 5.0 based on 3 Client reviews

5
John L. | January 4, 2022 Service

"Teppi saved the day! My first visit may Not have been a good one if it wasn’t for her. This was my v"

1
Bill H. | November 27, 2019 Service

"The posted time today is till 8pm when I showed up around 7 I was told we are closing early @ 7 Not"

1
Jim C. | May 18, 2019 Service

"This is the worst place I’ve ever gone. The customer service is a zero. Been in retail for 40 years "