I WAS trying to grow my hair out to a longer style and stopped in to just get the ends trimmed. I didn't even NEED a haircut. I My hair wound up getting cut back into an awful looking short haircut. I don't want it fixed, i want my hair. Obviously I can't have that, so the manager said my next haircut is free, and that she only cut off a "LITTLE BIT" but that does not change how bad it looks now. Even my girlfriend said my hair was ruined. Stylists need to listen carefully to customers.